Privacy

Privacy Policy

This Privacy Policy indicates Eurolines Scandinavia procedures regarding the collection and use of your personal information in relation to the websites: www.eurolines.dk , www.eurolines.no , www.euolines.se & www.eurolines-travel.com . If you have any requests or queries concerning your personal information please mail info@eurolines.dk, or would like to be removed from our mailing list then please click  here.

This Privacy Policy will inform you in respect of the following:

1.    Who is responsible for the collection of data?
2.    What personally identifiable information is collected from you on the website;
3.    How this information will be used;
4.    With whom the information may be shared;
5.    Credit card / transaction information
6.    What choices are available to you regarding collection, use and distribution of the information.
7.    Social Plugins: Facebook  & Twitter

1.    Who is responsible for the collection of data?

Deutsche Touring GmbH, represented by its general managers Rui Pinto da Silva, Isaac Alvarez Menéndez, Manuel González Escriche, Joaquim Mano Póvoas, Manuel Rodrigues Baptista, Fernando Vila Camino, Frankfurter Straße 10-14, 65760 Eschborn.

2.    What personal information do we collect?

Personal data shall mean any information relating to an identified or identifiable natural person such as Name, Address, Postal Address, Telephone nr., e-mail address; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

We will collect the information entered into the registration form when you complete our registration form or use our online booking engine.

Eurolines Scandinavia does not collect information that identifies you unless you explicitly agree to provide such information or such information is required to proceed and execute your booking request or for pre- contractual measures, if requested by you.

Eurolines Scandinavia is using Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google Analytics employs cookies to define user sessions, which allows for the collection of marketing data. Google Analytics uses only first-party cookies for data analysis. 

If you choose, you can opt out by turning off cookies in the preferences settings in your browser.

For more information on Google Analytics, please visit Google’s web site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purpose set out above.

3.    How this information will be used?

We respect your privacy and may process  the information collected via this website only:

•    to reach our business purpose
•    to proceed and execute your booking request
•    to take pre- contractual measures, if requested by you
•    to log various usage and statistical information about your use of our facilities;
•    to administer the website and gather broad demographic information about users of the site;
•    to send you offers and promotion from Eurolines Scandinavia, for marketing purpose - providing you with details of special offers, promotions, new products and services, if you have agreed to such mailings;
•    to improve our website, and to customise our website for you based on your demographics.

4.    Who will we share your information with?

We may disclose your information to:

•    our regulators, lawyers and auditors
•    persons where required by law under a court order or subpoena
•    third party service providers or agents acting on our behalf

Personally identifiable information is not disclosed for marketing purpose unless you explicitly have agreed to provide this information for this purpose.

We may transfer the personal information we collect on this site to other countries where we do business, but we will do so only for the purpose described above. If and when we transfer your personal information from one country to another country, we take appropriate measures to protect your privacy and personal information in accordance with the EU legislation for international data transfers (Safe Harbor Framework). By using our websites you are consenting to the transfer of your personal information to any country in the world in accordance with the terms of this Policy.

5.    Credit card / transaction information

We care about the safety and security of your transaction. We use SSL (Secure Sockets Layer) to communicate with your browser software when you book online.  SSL is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept your credit card or other information that you send us.

We have partnered with commercial Internet financial service DIBS to handle credit card transactions, and we do not store credit card information on Eurolines Scandinavia servers.

6.    What choices are available to you regarding collection, use and distribution of the information

Your information

Your Information will be retained by us for as long as the purpose for which it was collected continues. It will then be destroyed although copies may be retained if required to satisfy our legal, regulatory or accounting requirements. We may make personal information anonymous for usage or statistical purpose. By law, you are entitled to a copy of the personal information we hold on you. On your request we will correct, add, delete, stop usage, stop provision to a third party, or notify you on the purpose of usage of your personal information held by us.

Opt-Out Procedure

You may choose whether you wish to receive marketing communications from us, and you may change your privacy preferences at any time by giving us written notice at the address communicated to you when subscribing and receiving marketing information or using the email address info@eurolines.dk.

If you choose not to receive any promotional communications from us, we will not send you purely promotional messages. We may still contact you for customer research or administrative purpose, such as confirming a reservation or transaction you've made.

Changes / Modification

You may make a request to us to change or modify your information at any time. Further if you are aware at any time that any of the information that you have given to us has changed then please let us know at the earliest opportunity of the changes that need to be made to your information.

Changes to this Privacy Policy

If we change this policy, we will post the new policy on our home page. If the change means that we will use your information differently, we will notify you. You may accept the change of use, or if you do not, we will continue to use your information in accordance with the policy under which it was collected.

7.   Social Plugins: Facebook & Twitter

This website includes “Share” buttons for sharing on Facebook and Twitter. Facebook.com is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and the Twitter network is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107. The plug-ins are indicated by the logo. A plug-in is a computer program that is “plugged into“ another software project to expand its functionality. The “Like” button that is integrated into our websites is an example of such a plug-in.

When accessing a page that includes such a plug-in within our website,  the browser establishes a direct connection to the Facebook/Twitter servers. The content of the plug-ins is transferred to your browser and from Facebook/Twitter and integrated into the website by them. The information that you have accessed our website is sent to Facebook/Twitter through this integration. As long as you are also logged into Facebook or Twitter, they can allocate the visit to your respective account. If you click on a plug-in button or enter a comment, the corresponding information will be transferred directly to Facebook/Twitter by your browser and saved there.

Please observe the data privacy policies on the Facebook/Twitter websites.

You can prevent Facebook/Twitter from recording your data via our website by logging out from Facebook/Twitter before visiting our website.

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